Refund policy

Processing & Shipping Times 

For tracking assistance, you can use our TRACKING PAGE or contact Wildly Her Boutique customer support at hello@wildlyherboutique.com.  

• We do not ship on weekends or holidays. 
• Graphic items are made to order and may take up to 10 business days before shipping. 
• Preorders come with estimated shipping dates, but these are not guaranteed. 
• Orders ship via USPS, UPS, or FedEx. Once your package is handed to the carrier, we are no longer responsible for delivery delays or issues. 
• Ensure the correct delivery address is provided. Returned packages due to incorrect addresses will incur additional shipping fees.  

• Lost or damaged during shipping. 
• Marked as "delivered" but not received. Please contact your local Post Office for assistance.  

State and local sales taxes will be applied where applicable.  

We cannot accept returns for defective items after the 3-day window, nor for items that have been worn, washed, or altered in any way. Please note that variations in color or patterns do not qualify as defects.  

• Returns must be initiated through our Returns Portal within 7 days of receiving your order (based on the tracking number). 
• Ship your return within 7 days of approval. 
• Only items that are preapproved for return can be sent back.
• Items must be unworn, unwashed, and with original tags (if applicable). 
• All returns must include the original clear packaging with the SKU label. 
• Shoes must be returned in their original box and shipped in a protective outer box.  

• Items with signs of wear, such as makeup, deodorant, animal hair, or odors (e.g., smoke or fragrance). 
• Items purchased during discount/sale events. 
• Final Sale items, including jewelry, hats, accessories, bralettes, swimwear, intimates, and custom-made graphic tops. 
• Mystery Bags and gift cards are also non-returnable.  

If non-returnable items are sent back, you’ll need to pay for return shipping, or we will donate the items after 15 days.  

• All returns will be refunded via store gift card, minus a $7.99 return shipping fee (if you used our return label). Refunds are only offered for manufacturing defects or if an item is out of stock.  

• Please allow 7 business days for your return to be approved and 10 business days for your store credit to be processed once we receive your return. You’ll receive a confirmation email when your store credit is issued.  

• If using your own return label, please provide tracking information within 48 hours to avoid delays in processing.